+61-2-8417-2372 (ID:299927)
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Context Help

If you get lost inside our hosting Control Panel, the very first thing you should do is click the Help button, which is present on each and every page. A pop-up menu will appear. It includes comprehensive info about all the actions that you can perform on the given page. Each pop-up menu shows up on the same page so that you can quickly return to your work.

Video Tutorials

We have a rich library of video tutorials demonstrating how to use our hosting Control Panel. They're made for those of you who want to see how things are being done rather than only reading articles. In this way, anyone can quickly get to know our Control Panel by simply watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the solution you are looking for, check out our extensive Frequently Asked Questions section, which comprises questions asked by real people and offers real solutions. We frequently update our Frequently Asked Questions database with new entries in an attempt to cover all the new additions and innovations associated with our system.

Ticketing System

If you still can't discover the solution you are looking for in the FAQ database either, we have a excellent team of client support engineers available 24-7 and ready to help you with any query. Each support ticket you open will be answered in less than 60 minutes (the average trouble ticket response time being just twenty minutes), so you will not have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 299927

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com